FAQ
Frequently asked questions
What is CoreCapture?
CoreCapture is a behind-the-scenes recovery engine that helps online businesses reclaim lost revenue from failed transactions. It quietly retries declines using secure logic—without disrupting the customer journey—improving approval rates and reducing abandonment automatically.
How do I start using CoreCapture?
Getting started with CoreCapture is fast and fully guided. Simply connect your platform or CRM via our API integration and choose your preferred transaction handling rules. We'll begin intercepting and intelligently routing failed payments with minimal lift on your side.
What types of failures does CoreCapture help recover?
CoreCapture is designed to resolve a broad spectrum of payment declines—insufficient funds, issuer rejects, authorization mismatches, and more. Our retry engine adapts dynamically to various failure types to maximize recovery success.
What kind of support does CoreCapture offer?
We offer hands-on onboarding, detailed API documentation, and email-based support for merchants and partners. For high-volume clients, a dedicated technical contact and uptime reporting can also be enabled.
Is CoreCapture a fit for businesses of all sizes?
Yes, CoreCapture works for both high-volume platforms and leaner operations. Whether you're processing 500 or 500,000 transactions a month, we provide scalable recovery logic tailored to your operational risk profile and business goals.
Why should I use CoreCapture?
CoreCapture is a unique solution that focuses on silently intercepting and intelligently routing failed payments—without disrupting the customer journey. Other solutions may require redirects, checkout changes, or manual customer intervention, which can lead to friction and abandonment.